Cookie Policy
Last Updated: 17 March 2025
1. Introduction
This Cookie Policy explains how Ugenie AI LTD (trading as "Ugenie.ai" or "Ugenie"), registered at Bartle House, 9 Oxford Court, Manchester, M2 3WQ, United Kingdom ("we," "us," or "our") uses cookies and similar technologies on our website.
This policy provides detailed information about what cookies are, how and why we use them, and how you can manage your cookie preferences.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They allow websites to recognize your device and remember information about your visit, such as your preferences or login information. Cookies are widely used to make websites work more efficiently and provide valuable information to website owners.
In addition to cookies, we may use other similar technologies, such as:
- Web beacons (pixel tags): Small transparent image files used to monitor user behavior and track activity.
- Local storage: A way to store data locally in your browser with no expiration date.
- Session storage: Similar to local storage but data is cleared when the browser session ends.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.
- Authentication cookies: To remember your login status and maintain your session.
- Security cookies: To detect and prevent security risks and unauthorized activities.
- Load balancing cookies: To distribute traffic to the website across different servers.
- User interface customization cookies: To remember user interface settings.
3.2 Performance/Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. These cookies don't collect information that identifies visitors. The information is aggregated and therefore anonymous. It is only used to improve how our website works.
- Google Analytics cookies: To track user behavior and measure site performance.
- Mixpanel cookies: For analytics and tracking user interactions with our services.
- First-party analytics cookies: To collect information about how users engage with our website.
3.3 Functionality Cookies
These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features.
- Preference cookies: To remember your settings and preferences.
- Language cookies: To remember your language preference.
- Location cookies: To provide content relevant to your location.
3.4 Targeting/Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
- Third-party advertising cookies: Used by advertising companies to serve ads relevant to your interests.
- Social media cookies: Enable sharing content via social media platforms and may be used for advertising.
- Conversion tracking cookies: To analyse and track the effectiveness of advertising campaigns.
4. Specific Cookies We Use
Below is a detailed list of the cookies we use on our website:
4.1 First-Party Cookies (set by ugenie.ai)
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session | Manages user session and authentication | Session | Strictly Necessary |
| cookie_consent | Stores your cookie consent preferences | 1 year | Strictly Necessary |
| user_preferences | Remembers your site preferences | 1 year | Functionality |
| ui_settings | Remembers UI customizations | 6 months | Functionality |
4.2 Third-Party Cookies
| Service | Cookie Names | Purpose | Duration | Type |
|---|---|---|---|---|
| Google Analytics | _ga, _gid, _gat | Used to distinguish users and throttle request rate | _ga: 2 years, _gid: 24 hours, _gat: 1 minute | Analytics |
| Mixpanel | mp_* | Tracks user interactions with our service | 1 year | Analytics |
| Google reCAPTCHA | _GRECAPTCHA | Provides spam protection on forms | 6 months | Strictly Necessary |
| Supabase | sb-* | Authentication and user session management | Varies | Strictly Necessary |
| Sanity | sanity-* | Content management functionality | Session | Functionality |
| Vercel | __vercel | Analytics and performance monitoring | 1 year | Analytics |
7. Manage Your Cookie Preferences
You can manage your cookie preferences at any time by clicking the button below:
Alternatively, most web browsers allow you to control cookies through their settings. You can find information on how to manage cookies in your browser at www.allaboutcookies.org.
8. Cookies and Personal Data
Some cookies collect personal data. Any personal data collected via cookies will be processed in accordance with our Privacy Policy. We use this information to improve our website, products, and services.
The legal basis for processing personal data via cookies depends on the type of cookie:
- Strictly necessary cookies: Legitimate interest
- Performance/Analytics cookies: Consent (where required by law) or legitimate interest
- Functionality cookies: Consent (where required by law) or legitimate interest
- Targeting/Advertising cookies: Consent
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to check this page periodically for any changes.
If we make significant changes to this policy, we may notify you through a notice on our website or by email.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Ugenie AI LTD t/a Ugenie
Bartle House, 9 Oxford Court
Manchester, M2 3WQ
United Kingdom
Email: privacy[at]ugenie.ai